Milestone Hotel: Family luxury in Kensington

sumptuous beds, Milestone Hotel

I’ve heard of dream hotels, but this is ridiculous.

After visiting the sumptuous Milestone Hotel in Kensington, touring the richly designed rooms and eating its delectable high tea, I actually dreamed about it.

 

Milestone Hotel

 

In my dream, I was wandering the hotel, slipping into unoccupied rooms and discovering arresting views, gorgeous artwork, and furnishings that make you want to pledge your undying love. At the end, a friend presented me with a box of strange and lovely items, inspired by the woman who owned the hotel, each a treasure that I examined with delicacy.

With the real Milestone, the owner Bea Tollman is the glamorous presence everywhere. She’s selected the furniture for each of the individually decorated rooms, she’s chosen the gorgeous and interesting art on the walls (forget what you know about hotel room art; you’ll want to stage a heist to smuggle it out) and she (or at least her people) hosts families in high style.

 

Bea Tollman, Milestone Hotel

Clockwise from left: Bea Tollman on the cover of A Life in Food, black-and-white candies in the restaurant, a stylish table

 

Penhaligon toiletries, Milestone Hotel

 

In addition to making my list of mouthwatering hotels, the Milestone’s has won TripAdvisor Travellers’ Choice awards, which named it the best hotel in the UK. Other kudos include Travel+Leisure’s World’s Best 500 Hotels and a Condé Nast Traveller Readers’ Choice Award.

I’m always looking for family-friendly hotels to recommend to American friends that embody “Britishness”. You come all this way as a Yank, and it’s nice to check into a hotel with an air of the Empire about it.

 

An ornate ceiling in one of the rooms

 

sitting area gold room

art, Milestone Hotel

Details from some of the art in the rooms

 

Of course, to many Brits, a “traditional hotel” evokes images of threadbare floral carpet, indifferent service and grey roast beef, wheeled at intervals round a staid dining room. Dire. Well, banish the thought. The Milestone Hotel captures the best of British style and quirkiness, with service to suit a queen. Here, the top 6 reasons I’d recommend a stay at the Milestone:

1. A fabulous location in Kensington

The Milestone recently hosted BritMums family travel bloggers, where we got the grand tour. The location couldn’t be better. It’s on Kensington High Street and its glut of shops, while just across the road is Kensington Gardens, which beckons with easy outings to the Princess Diana Memorial Fountain, Kensington Palace, the Serpentine and the wonderful Diana Memorial Playground.

2. A real family welcome

Lots of hotels are paying attention to how they greet younger guests. At the Milestone itself, nice touches for children are designed to ensure the time spent at the hotel itself is enjoyable. There’s a welcome drink on arrival for adults and children (you fill out a form in advance to tell them what you like), and welcome packs for kids (the picture shows what’s included, from colouring books and a Milestone Bear to mini flannels). There are Wiis and Playstations naturally and also a programme where kids get issued hotel “passports” that get stamped at various locations around the hotel.

 

kids goody bag Milestone Hotel

 

3. Guest lounges with personality

A cool and also welcoming space in which to hang out without begin on top of each other is essential after touring London. You could book one of the capacious rooms with a comfortable sitting area or even a kitchentte. But you also have your disposal the hotel’s common (if not commoner) areas, each with their own personality. The traditional sitting area (book a seat here for tea) has Laura Ashley-style fabrics and a fireplace. The Stables Bar is full-on equestrian, with enough race paintings and jockey silks to satisfy every Ascot lover. The Conservatory is brilliant black and white, like Capote’s ball. And Cheneston’s Restaurant has got to be one of the most intimate, inviting luxury hotel restaurants I’ve ever seen.

 

The lounge at the Milestone Hotel

Stables Bar, Milestone Hotel

Stables Bar

 

A jockey at the Stables Bar, Milestone Hotel

 

The Conservatory, Milestone Hotel

The Conservatory

 

4.  A pool

It’s not big or grand, but the basement pool at the Milestone is the kind of perk that makes a stay that much more fun for kids. Instead of restrictive family hours, the pool allows children in with an adult any time during opening hours.

5. A hands-on children’s teatime activity

In addition to the Prince and Princess Afternoon Tea (see below), the hotel also lets children don a chef’s hat and apron and supplies them with a piping bag and buffet of toppings to decorate cakes. This is ideal for 4- to 12-year-olds and is an activity the younger ones can do with their parents or older kids can do on their own while Mum and Dad have a drink in the nearby lounge (#justsaying). It’s organised by prior arrangement at 1pm, 3pm, 5pm and 7pm, is complimentary (!). You don’t even have to be a hotel guest to take advantage.

 

cupcake decorating, Milestone Hotel

6. One of the best afternoon teas in London

And speaking of cakes, think afternoon tea but modern, updated — with old favourites and new twists. We started our tastings with Earl Grey marshmallows covered with chocolate and a strawberry lychee shot. Fabrizio Russo, the food and beverage manager, talked excitedly to us about the Gentlemen’s Afternoon Tea pegged to Father’s Day, with a whiskey or beer and ale flight.

The nibbles in the tea are  gorgeous and inventive: carrot cake with pistachio cream, baked vanilla cheesecake with fresh mango and edible gold leaf, a chocolate torte decorated with chocolate-covered space dust, the list goes on. Each month the hotel features guest scones, such as lavender or bacon and black truffle. Traditional tea is £36.50, a Champagne tea is £45; each features six to seven cakes and six sandwiches. The Princes’ and Princess’ Afternoon Tea features simpler cakes and hot chocolate for £13.50.

 

afternoon tea cakes, Milestone Hotel

 

afternoon tea sandwiches, Milestone Hotel

 

afternoon tea, Milestone Hotel

 

The details: I was a guest for afternoon tea at the hotel, along with a group of BritMums family travel bloggers. Traditional tea is £36.50, a Champagne tea is £45; each features six to seven cakes and six sandwiches. The Princes’ and Princess’ Afternoon Tea features simpler cakes and hot chocolate for £13.50.

The Milestone Hotel
1 Kensington Court
London W8 5DL

www.milestonehotel.com

 

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155 Comments

  1. rose
    February 14, 2014 / 4:49 pm

    Great Place….wish I was there!

    • karen taylor
      March 5, 2014 / 6:07 am

      Wow added to my list!

  2. February 14, 2014 / 7:22 pm

    Wow, looks amazing and some lovely family touches that I wouldn’t have expected.

    • February 16, 2014 / 8:50 am

      Thanks, Mummytravels. They’ve really thought about the experience for families.

  3. Ben Wood
    February 15, 2014 / 6:54 pm

    Looks like a great family experience – so difficult to get right.

  4. February 18, 2014 / 8:45 pm

    GREAT photos and I too have been dreaming about it – think we should move in!! Lx

  5. February 26, 2014 / 8:36 am

    It’s a gorgeous place, definitely somewhere to recommend for a luxury family break in London.

  6. February 26, 2014 / 9:16 am

    Oh my goodness it is beautiful, I love all the attention to the fine detail they have given and that afternoon tea is to die for.
    Even the children are so well looked after, a perfect luxury family break

    • February 27, 2014 / 10:17 am

      Thanks, Mari. That attention to detail really gives you a feeling of how they approach family stays.

  7. February 26, 2014 / 11:48 am

    Your photos are fabulous, Jen. You’ve really captured the style of the hotel.

    • February 27, 2014 / 10:16 am

      Thanks, Trish. I was concerned the post was photo overload but I wanted to show the huge variety in the public spaces as well as the rooms.

  8. February 26, 2014 / 11:56 am

    Me please! What more can I say?!

    • February 27, 2014 / 10:17 am

      I LOVE Penhaligons. Is a wrench to give away these goodies!

  9. February 26, 2014 / 7:38 pm

    What a lovely photo post. I’d go and stay right now if I wasn’t several hundred miles up the M6. If only they could gift wrap that gold bed and send it direct!

    • February 27, 2014 / 10:18 am

      It is quite grand — fit for a blogging queen like yourself.

    • February 27, 2014 / 10:18 am

      Thanks for the comment! I can’t wait to go back and stay.

  10. February 27, 2014 / 10:16 am

    Wow! Jerry and I must put this on the list. How fabulous. Love the thought put into making the experience a marvellous one for the children as well as the adults. Top marks!

    • February 27, 2014 / 10:21 am

      It’s nice to go places that realise your children aren’t just obstacles to your buying more cocktails or spa visits but little people you want to enjoy the hotel as much as the grown-ups do.

  11. February 27, 2014 / 11:40 am

    OH
    MY
    WORD

    This looks like HEAVEN.

    Why have I never heard of it before?!!!! Why are we not all staying there on the Friday night of Britmums Live?

    Seriously, I am adding this to my list of “MUST VISIT” places next time I am in London.

    • February 27, 2014 / 12:00 pm

      Mummy Barrow, it is really special. I can’t decide whether I’d prefer for us all to have drinks in the conservatory or the horsey bar.

  12. Tracey Peach
    February 27, 2014 / 12:08 pm

    A Comfortable Bed, Lovely surroundings & Luxurious Toiletry’s

    • February 27, 2014 / 12:34 pm

      Tracey, aaaahhhh, a comfortable bed is key. I’ve had stays at lovely places ruined by lumpy or too hard mattresses.

  13. Kat Lucas
    February 27, 2014 / 12:09 pm

    I place to stay that doesn’t offer just the norm and has more than basic comforts is always a dream find for us.

    • February 27, 2014 / 12:35 pm

      Kat, when hotels demonstrate they’ve given a lot of thought to the experience of staying, it makes all the difference, no matter how much you’re paying.

  14. iain maciver
    February 27, 2014 / 12:29 pm

    the hotel staff, and the comfort

    • February 27, 2014 / 12:32 pm

      Iain, I agree that staff are essential to a great stay.

  15. mark
    February 27, 2014 / 12:48 pm

    ideal stay would be nice surroundings, good food and fine weather.

    • February 27, 2014 / 1:14 pm

      Now if only concierges could organise fine weather whenever we want it.

  16. Elspeth Fowler
    February 27, 2014 / 12:57 pm

    The attention to detail is second to none and exudes style, class and elegance. Who wouldn’t love to be there?

    • February 27, 2014 / 1:13 pm

      Style, class and elegance — all top tick boxes.

  17. christine shelley
    February 27, 2014 / 1:02 pm

    a posh suite overlooking the grounds, a spa and childrens activities and lovely food

    • February 27, 2014 / 1:13 pm

      Christine, I want to stay in your room. It sounds fabulous.

  18. Emma Walton
    February 27, 2014 / 1:44 pm

    Good facilities, a comfortable, clean room and a cooked breakfast, all for a reasonable rate.

    • February 27, 2014 / 2:05 pm

      My husband demands a cooked breakfast (he never gets it at home).

  19. Natasha M
    February 27, 2014 / 1:55 pm

    Lots of child friendly areas & nice staff!

  20. February 27, 2014 / 1:57 pm

    The Milestone looks wonderful and it sounds like it is in a brilliant location for families, with easy access to lots of green space. I am always on the look-out for a new place for afternoon tea and I haven’t heard of the Milestone before. I hope you don’t have to book months in advance, but even if you do it looks worth the wait. I have to say I am so pleased that top hotels are starting to embrace family friendliness, it makes travelling so much easier and I would be far more inclined to stay somewhere that does such an amazing children’s high tea rather than a hotel that doesn’t think to cater for their younger guests. Thank you for the recommendation x

    • February 27, 2014 / 2:05 pm

      Kirsty, I’m with you. A kid-friendly afternoon tea introduces them to a great British tradition and can also be loads of fun.

  21. Conrad Edwards
    February 27, 2014 / 2:03 pm

    a pool and sauna to keep everyone amused when we’re not out

    • February 27, 2014 / 2:04 pm

      Conrad, I agree. A pool always makes a family visit more fun.

  22. February 27, 2014 / 2:07 pm

    i must say this hotel looks stunning, very family orientated and very friendly. i would love to be there for a lovely family get away

  23. Lorraine Tinsley
    February 27, 2014 / 2:19 pm

    We need things to keep the kids entertained like a decent TV, play areas and children’s menus in the restaurants. Also rooms with a bath tub as I’ve found some hotels only have showers which my daughter won’t even entertain and beds that aren’t too high. We stayed in one place where the beds were so high we had to pull the mattress on to the floor otherwise my daughter could have hurt herself if she tried to get out of bed and there was no way she would have been able to get into bed on her own.

  24. Belinda Scott
    February 27, 2014 / 2:53 pm

    Comfortable bed, friendly staff, tasty food! =perfect

  25. Hannah ONeill
    February 27, 2014 / 3:11 pm

    Comfy beds

  26. February 27, 2014 / 3:44 pm

    Jeeeees I would love to stay at a hotel that puts so much into having children stay there. I am in amazement by the personal touches of the children’s packs in the room, it is just beautiful. Also I am a bit of an art freak and the art in this hotel would entice me in on it’s own.

  27. Sharon Griffin
    February 27, 2014 / 4:15 pm

    a perfect hotel stay would be one where i was made to feel very special, little things like posh chocolates on the pillow . fresh flowers in my room, crisp white sheets, a perfect view from the window, breakfast in bed and lovely friendly hotel staff 🙂

    • February 28, 2014 / 5:38 pm

      I really love fresh flowers in the rooms. At the Milestone, the amazing thing is some of the most vibrant flowers there are actually dried. I couldn’t tell until I touched them.

  28. February 27, 2014 / 4:28 pm

    Man, that looks so lovely. I would kill for a decent afternoon tea right now!

  29. judy nathan
    February 27, 2014 / 5:00 pm

    the little extra touches that make the difference between a good stay and a bad,soft pillows,yummy extra special breakfasts,nice smellies,cotton robe etc ..

  30. maureen findley
    February 27, 2014 / 5:17 pm

    a luxurious room and a plentiful breakfast

    • February 28, 2014 / 5:33 pm

      Often I want to spend more time in the room than I do outside.

  31. February 27, 2014 / 5:56 pm

    What a beautiful place! the care and passion for interiors is clear in your pictures! And I love the attention paid to the younger guests – just wonderful!

  32. nat thomason
    February 27, 2014 / 6:00 pm

    It shows off its English eccentricity to perfection.

  33. tracy steer
    February 27, 2014 / 6:22 pm

    fab prize, hope i win, perfect stay is no washing up to do and relaxation

  34. C Parkin
    February 27, 2014 / 7:05 pm

    Not having to worry, good service, no noise and relaxation

    • February 28, 2014 / 5:31 pm

      Thanks for the comment. One of my friends insists on completely quiet bedrooms. It’s a prerequisite for her too.

  35. fiona
    February 27, 2014 / 7:07 pm

    The height of luxury, so different from every day!

  36. Ashleigh Allan
    February 27, 2014 / 8:05 pm

    Wow looks amazing – I love places that pay attention to children and their needs and wants!

  37. Deborah Williams
    February 27, 2014 / 8:13 pm

    This looks gorgeous! For me, a hotel stay is extra special when the bathroom has a nice big bath! Perfect to relax in with some Penhaligons treats and a good book 🙂

    • February 28, 2014 / 5:30 pm

      My in-laws used to have a small B&B but got raves about their extra-long baths. These at the hotel look very comfy.

  38. frances hopkins
    February 27, 2014 / 8:15 pm

    Looks amazing!!! a comfy bed is always a must

  39. Rachel Craig
    February 28, 2014 / 12:33 am

    Pleasant surroundings, people and atmosphere. Comfortable bed and bedding.Delicious and filling meals. Leisure and Spa facilities etc.

    • February 28, 2014 / 5:28 pm

      I think you’ve hit them all! Thanks for the comment.

  40. February 28, 2014 / 3:17 am

    Oh my goodness, it looks just stunning, and what a great location. That afternoon tea looks delicious – maybe even worth a flight back to London for!

  41. Stephanie Whitehouse
    February 28, 2014 / 8:31 am

    Separate rooms so I don’t have to see the mess my teens have made, and activities we can enjoy as a family

  42. Ruth Harwood
    February 28, 2014 / 8:36 am

    A mega soft bed and the promise of a fab cooked brekkie with runny eggs in the morning 🙂

    • February 28, 2014 / 5:27 pm

      Runny eggs! Essential in any cooked breakfast.

  43. dorothy cavender
    February 28, 2014 / 2:30 pm

    A Spa Facility adds that much more to your stay.

  44. Nicola McC
    February 28, 2014 / 5:04 pm

    Wee special touches like towel art.

  45. Laura Pritchard
    February 28, 2014 / 6:16 pm

    Fancy bath products & luxurious beds.

  46. Ian
    February 28, 2014 / 7:10 pm

    Love the look

  47. claire woods
    February 28, 2014 / 8:05 pm

    Luxury surroundings, little touches such as free tea, coffee, water in room.

  48. Dawn Henson
    March 1, 2014 / 5:00 am

    A Comfortable bed and a varied choice for breakfast next morning. I always look forward to my breakfast in a hotel!!

  49. gemma clark
    March 1, 2014 / 5:48 pm

    comfy beds!

  50. March 1, 2014 / 9:39 pm

    Your stay looks fabulous, what great extras for the kids ! A dreamy hotel stay for my family would be a nice comfy area in the room where we could play games, a child friendly attitude from the staff and some great food the kids could enjoy.

  51. Helen Swales
    March 1, 2014 / 11:35 pm

    A comfortable bed equalling a good night’s sleep.

  52. Fiona Mallard
    March 2, 2014 / 7:43 am

    A beautifully decorated room and a comfy bed

  53. Tammy Tudor
    March 2, 2014 / 11:47 am

    attentive, friendly staff, comfort and something special 🙂

  54. Aly
    March 2, 2014 / 3:34 pm

    What an amazing place for families to stay.A focus on kids enjoyment is definitely a must.

  55. Sand Henderson
    March 2, 2014 / 8:06 pm

    Lots of space is needed in a hotel room when you are going with the kids!

  56. June Gaynor
    March 3, 2014 / 10:06 am

    Definitely a spa – and soft towels!

  57. Daniel Stacey
    March 3, 2014 / 11:54 am

    Must have a pool

  58. Suzanne Jackson
    March 3, 2014 / 2:20 pm

    lots of space, clean and airy x

  59. Philip Bowell
    March 3, 2014 / 6:52 pm

    Fantastic looking place

  60. Charmaine
    March 3, 2014 / 8:14 pm

    For me it is important that the hotel staff are friendly and welcoming, also comfy beds in a quiet room and hot showers are important. I would think I had died and gone to heaven if I was lucky enough to stay at the Milestone hotel!

  61. Andrew Halliwell
    March 4, 2014 / 4:00 pm

    A chance to relax in unfamiliar surroundings, take in the beach, do a bit of surfing or walking/exploring and have a nice meal waiting at the end of it.

  62. Elizabeth Smith
    March 4, 2014 / 5:18 pm

    A swimming pool – the ideal tool for wearing kids out!

  63. Georgia Keogh
    March 4, 2014 / 5:59 pm

    The comfort of the place- so nice big beds, soft towels and complimentary hot-chocolate!

  64. Ellie M
    March 4, 2014 / 6:34 pm

    Wow – what an amazing place. I love the ‘children’s’ sweet table!
    For me the staff have to be friendly and (just for me) nice smellies in the bathroom!

  65. Rebecca Funnell
    March 4, 2014 / 6:35 pm

    A cosy room & yummy food

  66. Clint Howat
    March 4, 2014 / 7:31 pm

    I love the attention to detail.

  67. Alice Hindley
    March 4, 2014 / 9:20 pm

    Luxurious rooms and gourmet food

  68. Antonia Rookley
    March 5, 2014 / 12:14 am

    Good service and relaxing surroundings

  69. janet robertson
    March 5, 2014 / 3:20 am

    The temperature of the room, if it’s somewhere hot then I like air conditioning & if it’s cold thermostat controlled heating

  70. Samantha Atherton
    March 5, 2014 / 9:40 am

    I really appreciate a family friendly hotel, with a family friendly atmosphere in the public spaces as well as the rooms. Because my little girl doesn’t like to be stuck up in the room all evening and likes to explore a bit. Little touches, like changing tables and highchairs being available also make a difference.

  71. EMMA WALTERS
    March 5, 2014 / 12:12 pm

    helpful staff & family friendly makes all the difference

  72. E Pip
    March 5, 2014 / 1:50 pm

    The attention to detail – looks amazing

  73. Sarah Mills
    March 5, 2014 / 2:51 pm

    attention to detail x

  74. Karen R
    March 5, 2014 / 4:20 pm

    We like hotels that have lots of board games available, for those times when little ones need entertaining 🙂

  75. Jennifer Rhymer
    March 5, 2014 / 5:18 pm

    Just being together & being relaxed without all the usual rushing about, school runs & all the worries that being a parent brings!

  76. Claire Barker
    March 5, 2014 / 5:35 pm

    A simple yet stylish & welcoming room with a comfortable bed with crisp fresh bedding.

  77. March 5, 2014 / 5:40 pm

    Attention to detail, making sure that small people are welcomed and not treated as an inconvenience. A lovely swimming pool always helps too!

  78. March 5, 2014 / 5:42 pm

    This certainly looks like the Best of British. Worth enduring jet lag for! Wow!
    Such a shame you didn’t get to STAY a NIGHT – I hope they are so impressed with this post and your photography that they give you a lil ole sneaky night in there on the house.
    Looks formidable!
    Liska xx

  79. Anthea Holloway
    March 5, 2014 / 6:30 pm

    Really comfortable beds which are freshly laundered and also soft pillows.

  80. Angela Kelly
    March 5, 2014 / 6:54 pm

    It has to be cleanliness

  81. March 5, 2014 / 7:01 pm

    oh wow what a beautiful looking hotel. That is definitely going ON MY LIST

  82. Donna Kent
    March 5, 2014 / 7:13 pm

    After a recent week away, I realised the only thing that was missing from our impecibly clean, facility filled 5 star hotel was good service. Everything else was wonderful. However, without a warm welcome to your accomodation you never truly relax and enjoy your stay.

  83. Jayne K
    March 5, 2014 / 7:26 pm

    A friendly atmosphere

  84. cheryl lovell
    March 5, 2014 / 7:35 pm

    We like to have spacious rooms with modern and clean furnishings, good choices on the food menu and friendly staff

  85. Trudi Walsh
    March 5, 2014 / 7:42 pm

    Cleanliness, it has to be clean.

  86. Kirsty N
    March 5, 2014 / 7:44 pm

    A pool – a must to tire the kids out!

  87. sheridarby
    March 5, 2014 / 8:33 pm

    Luxury toiletries, afternoon tea and a wonderful menu add up to my dream hotel

  88. March 5, 2014 / 8:57 pm

    comfy beds, a jacuzzi bath and a free pen

  89. Naomi Buchan
    March 5, 2014 / 9:28 pm

    Comfy beds, lots of hangers, late check out and a decent supply of in room coffee (best when they have a cafetiere) x

  90. Mark Palmer
    March 5, 2014 / 9:30 pm

    A pool

  91. Claire Butler
    March 5, 2014 / 9:44 pm

    big comfy bed , well ventilated room

  92. Jamie
    March 5, 2014 / 9:46 pm

    Having enough room is important 🙂

  93. Jen Russon
    March 5, 2014 / 9:46 pm

    Friendly staff!

  94. Jane Middleton
    March 5, 2014 / 9:58 pm

    love when the bed is nice and comfortable

  95. Lindy Hine
    March 5, 2014 / 10:24 pm

    Wow! This hotel looks fabulous! Thanks for a lovely giveaway – have entered via your rafflecopter x

  96. Bryan Huddleston
    March 5, 2014 / 10:37 pm

    Service standards, every aspect

  97. Janet Rumley
    March 5, 2014 / 10:47 pm

    Understanding staff who will give my daughter the space she needs; comfortable surroundings with an air of informality.

  98. sj wesley
    March 5, 2014 / 10:59 pm

    A gorgeous setting 🙂

  99. tiffany callan
    March 6, 2014 / 1:14 am

    being able to fit in the bath without having my knees near my chest would make my day but for it to be perfect it would be not having people look down at us because we have a little one with us

  100. Solange
    March 6, 2014 / 1:49 am

    Pool, mini bar, room service, nice view, comfy beds

  101. Danika Lloyd
    March 6, 2014 / 1:51 am

    Comfort, tranquility, and good food!

  102. Lisa Everaert
    March 6, 2014 / 2:21 am

    Enjoying Luxury in comparison to normal. This includes all factors. Excellent service with a can-do attitude.

  103. Florence Cross
    March 6, 2014 / 5:18 am

    Attention to detail and a personal service make all the difference to us.

  104. Peggy Muncie
    March 6, 2014 / 6:34 am

    Amazing place. I am sure you would get a warm welcome and excellent food for all

  105. trevor linvell
    March 6, 2014 / 8:04 am

    A luxurious room with great service that makes us feel like we are the only ones there!

  106. Hilary Woolfe
    March 6, 2014 / 11:02 am

    It looks fab!!!

  107. Eleanor Powell
    March 6, 2014 / 11:39 am

    For me it’s having gluten free options without being made to feel like I’m an alien!

  108. Susan Carruthers
    March 6, 2014 / 12:21 pm

    Being able to relax in luxury with no housework or washing up!

  109. monika s
    March 6, 2014 / 12:46 pm

    My family appreciates facilities for children , activity rooms etc , and quiet rooms for a good night sleep

  110. Jo-Anne holton
    March 6, 2014 / 2:11 pm

    comfortable bed is always a winner but a nice shower and good breakfast is also good!!! But being welcoming for kids has to be top!!!

  111. Gary Topley
    March 6, 2014 / 3:44 pm

    Nice comfy bed.

  112. Gail Bennett
    March 6, 2014 / 4:49 pm

    A luxury bed and bedding does it for me! I also love a great power shower … 🙂

  113. maria blythin
    March 6, 2014 / 4:56 pm

    it looks lovely x

  114. carole evaes
    March 6, 2014 / 7:24 pm

    Class and Comfort, just needs Cocktails, aaaah heaven!

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